1. Introduction

Welcome to Planeta De Cafe LLC. Your privacy is essential to us. This Privacy Policy outlines the types of personal information we collect and how we use, share, and protect that information.

2. Information We Collect

When you use our site, we may collect the following types of information:

• Personal Information: This includes details such as your name, address, telephone number, email address, and any other personal details you provide when making a purchase or setting up an account.
• Transactional Information: Details related to any purchases or transactions made on our site.
• Usage Data: Information about how you use and interact with our site, including your IP address, browser type, and other technical details.

3. Cookies and Tracking Technologies

We use cookies, pixel tags, and other tracking technologies to understand website activity and enhance the user experience. This tracking helps us understand user preferences and habits, allowing us to retarget users on paid media platforms. If you prefer, you can typically remove and reject cookies from our site with your browser settings.

4. How We Use Your Information

Your information is used for various purposes, including:

• To process transactions.
• To personalize your experience.
• To improve our website based on the feedback and data we receive.
• To send periodic emails (if you choose to subscribe to our newsletter).
• For retargeting purposes on paid media platforms.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We might share data with trusted third-party partners who assist us in operating our site, conducting our business, or serving you, so long as those parties agree to keep this information confidential.

6. Protecting Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal details.

7. Third-party Links

Occasionally, we may include third-party links on our site. These third-party sites have separate and independent privacy policies, so we have no responsibility or liability for the content and activities of these linked sites.

8. Children's Online Privacy Protection Act Compliance

Our website and services are directed to people who are at least 13 years old or older. We do not knowingly collect personal information from anyone under 13 years of age.

9. Consent

By using our website, you consent to our website’s Privacy Policy.

10. Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes.

11. Mobile Terms of Service

Planeta De Cafe

Last updated: April 29, 2025

The Planeta De Cafe mobile message service (the "Service") is operated by Planeta De Cafe (“Planeta De Cafe”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Planeta De Cafe’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Planeta De Cafe through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Planeta De Cafe. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18333621683 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Planeta De Cafe mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18333621683 or email info@planetadecafe.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

12. Contact Us

If there are any questions regarding this privacy policy, you may contact us at info@planetadecafe.com.